Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries promptly, transfer complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are eager about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have strong communication proficiency? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides technology services. Our colleagues is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer queries in a timely and professional manner
* Handling with customer issues
* Maintaining customer interactions
This is opportunity to join a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to careers@eclerx.com .
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial check here in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will address concerns in a timely and professional manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this rewarding role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll deliver efficient and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will require interacting with customers in a professional and welcoming manner.
- Candidates will also be responsible for resolving a spectrum of customer issues
- The company offers a stimulating work environment with opportunities for advancement.